Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
We collect information you provide directly to us, such as your name, email address, and payment details when you register for an account or make a purchase.
We collect and process files, documents, datasets, and other content you upload to create and power your AI applications.
When you interact with our services, we automatically collect certain information, including your IP address, browser type, operating system, device information, and usage patterns.
• To provide, maintain, and improve the RagUI platform and services
• To process your uploaded data and enable AI application creation
• To communicate with you about service updates, offers, and support
• To analyze usage patterns and optimize user experience
• To ensure the security and integrity of our platform
• To comply with legal obligations
Your uploaded data may be processed by AI models to power the applications you create. We do not use your data to train our general AI models without explicit consent. When you create AI applications on our platform, you maintain control over how your data is processed and can delete it at any time.
We do not sell your personal information. We may share your information with:
• Service providers who assist in our operations (hosting, payments, analytics)
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transaction such as a merger or acquisition
We implement appropriate security measures to protect your information and store your data on secure cloud infrastructure. We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
Depending on your location, you may have the right to:
• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receiving your data in a structured format)
• Withdraw consent for optional processing
To exercise these rights, please contact us using the information below.
We use cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, analyze website traffic, and support our marketing efforts. You have full control over your cookie preferences.
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and provide a better user experience.
Required for the website to function properly. These include session management, security, and your cookie consent preferences. These cannot be disabled.
Help us understand how visitors interact with our website by collecting anonymous information about page views, traffic sources, and user behavior patterns.
Remember your preferences (like theme settings) and provide enhanced features for a better user experience.
Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns across different platforms.
Manage Your Preferences: You can customize your cookie settings at any time through our cookie banner or by visiting our Cookie Settings page.
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by email.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@ragui.ai.
Last updated: July 7, 2025